Generator Remote Monitoring in Ohio
Stay connected to your backup power system with Generac Mobile Link. Generator One's technicians review fault codes and system health remotely, so a problem is diagnosed before you notice it.
Mobile Link
Your Generator's Status, Anywhere
Generac power systems can be equipped with Mobile Link, which lets you check on your generator from a phone, tablet or computer when you are not at home: current status, runtime, fuel level and the exercise schedule.
Grant Generator One access and our technicians see the same information, so maintenance and repairs are scheduled from the alert rather than the outage.
Why Monitor
Eyes on Your Generator, Between Visits
Emergency Alerts
Automatic alarms on your phone when your property loses power or the generator logs a fault, with the code our technicians need.
Status From Anywhere
Status, runtime, fuel level and exercise results from any device, anywhere, plus a test on demand.
Service From the Alert
With service access granted, Generator One tracks run hours and books the visit before the next outage.
Options
Choose How You Connect
Mobile Link is an add-on accessory for compatible Generac units, included in Generator One's service setup for every new installation. The generator connects to your home Wi-Fi through the Mobile Link app, and the settings let you adjust when it exercises and whether Generator One has access to its information.
FAQs
Remote Monitoring Questions
Common questions about Mobile Link remote monitoring
What does remote monitoring do for maintenance?
Mobile Link connects your generator to a cloud platform that tracks system health in real time. Our technicians review fault codes remotely, often diagnosing an issue before it becomes a failure, and schedule a service visit instead of an emergency call.
How do I connect my generator to Mobile Link?
Download the Mobile Link app to your phone and it walks you through connecting the generator to your Wi-Fi network. You then choose whether Generator One has service access.
Is Mobile Link included with my installation?
Mobile Link is an add-on accessory for compatible Generac units, and Generator One includes it in the service setup for every new installation.
Get Connected
See Your Generator's Status Anytime
Add Mobile Link to your Generac generator and let Generator One watch it with you. Contact us to get set up or for a free quote.
